Driving conversions,
with Ventana.
General
WhatsApp Business API (WABA) is a powerful tool for customer engagement and raising customer experience. WABA offers businesses a more structured way to scale customer messaging in a streamlined and secure manner....
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In the context of customer engagement, WhatsApp offers three flavours: Personal, Business, and Business API. Think of them as the sidekick, warrior, and superhero of messaging platforms. This article will explore why upgrading to WhatsApp Business API isn’t just a step up for your business; it’s a quantum leap....
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When choosing the most effective and cost-efficient communication method for B2C (Business-to-Consumer) interactions, it's essential to consider not only the price differences between WhatsApp Business API, SMS, and Mass Emails....
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In reflecting on my recent article about transforming community outreach programs, I've been contemplating the role technologists can play in these initiatives....
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99 SpeedMart being a pivotal player in Malaysia’s retail landscape, has long championed Community Development. With its extensive network of outlets and recent public listing, 99 SpeedMart stands poised to set new benchmarks in community outreach....
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One of the most common questions we are asked is, \“Can Ventana bring me more sales?" Ventana helps you improve Customer Experience. The rest...
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CXaaS - Customer Experience as a Service is typically a cloud-based CX solution for companies to manage, engage, plan and strategize a holistic approach...
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Collaborative Chat is the internal discussion hidden from the customer, saved with the conversation thread. Our clients’ staff find these...
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The landscape of customer engagement evolves rapidly in today’s digital world, causing businesses to be increasingly reliant on tech solutions...
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In today’s digital landscape, businesses are constantly challenged to meet the ever-evolving needs of customers. The implementation of user-friendly Frequently...
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Welcome to the era where boundaries blur, and ideas traverse the globe at the speed of light. In this digital...
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Data is becoming more invaluable, causing enterprises to face a formidable challenge that grows as time passes; how to maintain...
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Success hinges on more than just providing quality products or services, it is also about keeping pace with the ever-changing...
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The pace where technology evolves today is akin to the speed of light, and enterprises are tasked with a mountainous...
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Information travels at lightning speed (and it continues to get faster & higher in volume!) across various online platforms, causing...
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In the dynamic landscape of modern business, effective communication serves as the lifeblood of enterprises. In an age where conversations...
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The reliance on digital interactions across popular platforms such as WhatsApp, Telegram and Facebook Messenger continues to grow rapidly. From...
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Living in an era where every click, swipe, and conversation leaves an indelible mark, our digital footprints have become the...
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In the dynamic realm of customer engagement, enterprises seek every advantage to foster deeper connections with their audiences. A valuable...
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In the relentless pulse of a digitalisation where time is gold and customer experience reigns as the ultimate currency, businesses...
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Welcome to the digital age, where communication knows no boundaries and the exchange of ideas happens at the speed of...
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In today’s interconnected digital landscape, where communication platforms serve as the lifeblood of businesses and individuals alike, it is crucial...
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The digital communications landscape is constantly evolving at a rapid pace, and as such staying ahead of the curve is...
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Enterprises are continually seeking innovative ways to improve operational efficiency and enhance customer experiences in today’s rapidly evolving digital landscape....
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In today’s hyperconnected world, brands and enterprises are faced with the challenge of maintaining a positive reputation while engaging in...
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In the fast-paced and interconnected world of today, effective digital communication is the backbone of any successful enterprise. But here’s...
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PRESS RELEASE Kuala Lumpur, June 8, 2023 – Sage 42 Apps Sdn. Bhd. (Sage42), an enterprise software developer today launched...
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In the ever-evolving landscape of modern business, companies face immense competition and the constant challenge of retaining customers while acquiring...
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In today’s rapidly evolving digital landscape, businesses are constantly seeking innovative ways to enhance customer experience and improve communication channels....
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Nike, a global powerhouse in the sports apparel and footwear industry, has consistently demonstrated its ability to evolve and stay...
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The story of Airbnb is a true inspiration for entrepreneurs and business leaders all over the world. It started as...
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Toys “R” Us was a popular toy retailer that was founded in 1948 by Charles Lazarus after he returned from...
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In today’s fast-paced world, technology has become an integral part of our daily lives. From smartphone to smart homes, technology...
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Have you ever heard of Blockbuster? Yeah, that’s right, the one that used to be the king of movie rentals...
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Customer experience (CX) champions often find themselves in an uphill battle, fighting to initiate new strategies and influence change in...
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OpenAI is an artificial intelligence (AI) company that’s making waves with its innovative creations, such as the AI art generator...
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Are you tired of endless wait times and frustrating customer service experiences? You’re not alone. In fact, according to recent...
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Beyond the glitz and glamour What has been the talk of the town since 2023 kicked in? It is no...
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Taking customer experience to the next level In simple terms, digital communication solution refers to a range of online driventechnological...
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What is Enterprise Resource Planning (ERP)? ERP refers to a type of agile software solution that enterprises use to manage...
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What we’ve been doing for the past decade Building. We’ve been trusted to build efficient customized business tools for enterprises...
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Empowering businesses
Driving conversions.
